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Critical Error

Saci

Fanatic member
Premium User
Version 1.3.12-beta optmized
Server was stoped , after put online cant conect it , check server side take this error

[CRITICAL] GEN | Soft assertion @/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@3/TeaSpeak/server/src/client/ConnectedClientNotifyHandler.cpp:400 'client && client->getClientId() > 0' failed! This could cause fatal fails!
 

WolverinDEV

TeaSpeak Team
Staff member
Administrator
Version 1.3.12-beta optmized
Server was stoped , after put online cant conect it , check server side take this error

[CRITICAL] GEN | Soft assertion @/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@3/TeaSpeak/server/src/client/ConnectedClientNotifyHandler.cpp:400 'client && client->getClientId() > 0' failed! This could cause fatal fails!
Hmm does this happens every instance start?
As well do you use the music bots (internal).
 

Saci

Fanatic member
Premium User
same error in another server , ill send database in private,

[2019-03-29 15:37:21] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Soft assertion @/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@3/TeaSpeak/server/src/client/ConnectedClientNotifyHandler.cpp:400 'client && client->getClientId() > 0' failed! This could cause fatal fails![0m


many
Found varianzes within the server tick! (Supposed: 500ms Hold: 517ms)
 
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Saci

Fanatic member
Premium User
Version 1.3.11-beta optmized try start instance

[2019-03-29 18:38:04] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Failed to execute sql command: 1/constraint failed (/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@3/TeaSpeak/server/src/DatabaseHelper.cpp:1094)[0m
 

Attachments

WolverinDEV

TeaSpeak Team
Staff member
Administrator
Version 1.3.11-beta optmized try start instance

[2019-03-29 18:38:04] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Failed to execute sql command: 1/constraint failed (/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@3/TeaSpeak/server/src/DatabaseHelper.cpp:1094)[0m
Fixed in 1.3.12 :) I recommand to use 1.3.13 :) (The crash)
 

Saci

Fanatic member
Premium User
Version 1.3.12-beta optmized
Server was stoped , after put online cant conect it , check server side take this error

[CRITICAL] GEN | Soft assertion @/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@3/TeaSpeak/server/src/client/ConnectedClientNotifyHandler.cpp:400 'client && client->getClientId() > 0' failed! This could cause fatal fails!
about this bug , any fix?
 

Saci

Fanatic member
Premium User
Version 1.3.14-3beta optmized and still

when try connect cliente Tea*Speak crashed
 

Saci

Fanatic member
Premium User
log show it

[2019-04-04 10:58:34] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Soft assertion @/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@5/TeaSpeak/server/src/client/ConnectedClientNotifyHandler.cpp:405 'client && client->getClientId() > 0' failed! This could cause fatal fails![0m
[2019-04-04 10:59:46] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m 5 | Internal client serveradmin (1|serveradmin) has been already registered![0m
[2019-04-04 10:59:52] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Soft assertion @/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@5/TeaSpeak/server/src/client/ConnectedClientNotifyHandler.cpp:405 'client && client->getClientId() > 0' failed! This could cause fatal fails![0m
[2019-04-04 11:03:35] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m 5 | Client serveradmin (1|serveradmin) has been registered, but container hasn't client set! Failed to unregister internal client.[0m
[2019-04-04 11:06:07] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Failed to execute sql command: 1/constraint failed (/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@5/TeaSpeak/server/src/DatabaseHelper.cpp:1099)[0m
[2019-04-04 11:06:07] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Failed to execute sql command: 1/constraint failed (/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@5/TeaSpeak/server/src/DatabaseHelper.cpp:1099)[0m

i had send to you my database
 

Saci

Fanatic member
Premium User
no, server not crashed , just client Tea*Speak

I believe that this has some connection with the ts module, whenever an instance is suspended by the module, to be reactivated happens this bug

the solution is to restart the server
 

Saci

Fanatic member
Premium User
What do you want me to do to prove that I'm right?

when I use the whmcs module for TS, to turn off the instance and disable the auto start, and try to reactivate my whmcs module for ts, the server reports with the above error and the client crash

I am absolutely sure that there is some problem when the module used by whmcs to reactivate the ts (turn on the instance)
some kind of incompatibility of this new version
There has never been this problem before in previous versions


that's how you do it to reproduce the error

I access the service by yaqta normally
I can not access the instance using the Tea*Speak client
 
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WolverinDEV

TeaSpeak Team
Staff member
Administrator
Hmm?
So WHMCS starts the server, but the server isn't available for your TS3 client?
Are you sure you've gonfigured the server right to work with the newest TS3 client version?

As well had you tried to join with the TeaWeb/TeaClient?
 

Saci

Fanatic member
Premium User
everything is correct, I am absolutely sure, I have not changed anything
this bug has been occurring since version 1.3.11

I have customer complaints about this

LOG SERVER SIDE: when try connect with Tea cliente, spaming with this
(process:1373): GLib-GObject-WARNING **: g_object_set_valist: object class 'NiceAgent' has no property named 'ice-tcp'
(process:1373): GLib-GObject-WARNING **: g_object_set_valist: object class 'NiceAgent' has no property named 'ice-udp'
(process:1373): GLib-GObject-WARNING **: /build/buildd/glib2.0-2.40.2/./gobject/gsignal.c:2462: signal 'new-selected-pair-full' is invalid for instance '0x7f563e0d4800' of type 'NiceAgent'
[2019-04-05 09:37:56] [ERROR] 1 | [[186.244.210.188:52852/Another TeaSpeak user | 3]] Failed to apply remote ICE candidate, result: 0. Channel: 0 (audio). Candidate: candidate:4077567720 1 udp 2122260223 192.168.1.10 60122 typ host generation 0 ufrag NNue network-id 1
[2019-04-05 09:37:56] [ERROR] 1 | [[186.244.210.188:52852/Another TeaSpeak user | 3]] Failed to apply remote ICE candidate, result: 0. Channel: 0 (audio). Candidate: candidate:3179889176 1 tcp 1518280447 192.168.1.10 9 typ host tcptype active generation 0 ufrag NNue network-id 1
[2019-04-05 09:37:56] [ERROR] 1 | [[186.244.210.188:52852/Another TeaSpeak user | 3]] Failed to apply remote ICE candidate, result: 0. Channel: 0 (audio). Candidate: candidate:85641020 1 udp 1686052607 186.244.210.108 60122 typ srflx raddr 192.168.1.10 rport 60122 generation 0 ufrag NNue network-id 1
[
LOG CLIENT SIDE: Tea Client (last version 1.1.3)
<12:36:34>Failed to setup voice bridge (voice bridge setup failed!). Allow reconnect: voice bridge setup failed!

with TS3 client
[2019-04-05 09:37:17] [CRITICAL] GEN | Soft assertion @/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@5/TeaSpeak/server/src/client/ConnectedClientNotifyHandler.cpp:405 'client && client->getClientId() > 0' failed! This could cause fatal fails!

TS3 client CRASHED
 
Last edited:

WolverinDEV

TeaSpeak Team
Staff member
Administrator
Hey,
have you tried the install libnice with the script place within the TeaSpeak server folder?
Seems like your library version is quite old :)

Code:
[2019-04-05 09:37:17] [CRITICAL] GEN | Soft assertion @/workspace/TeaSpeak-Parent_master-FRUL5U2YEGMIHINML2BZCK6KBI6I4EHNXBFX3JFUSZG2NLVUAXHA@5/TeaSpeak/server/src/client/ConnectedClientNotifyHandler.cpp:405 'client && client->getClientId() > 0' failed! This could cause fatal fails!
This happens since 1.3.11? Whats the output of the client which tries to connect?