• Hey Guest, we're evolving the future of TeaSpeak.
    You're invited to join the discussion here!

Server crashing need help

kakoff

Active member
Hello i got this message on logfile:

[2019-07-16 13:50:59] [DEBUG] 74 | [95.123.219.218:58171/undefined | 0] Got ordered packet of type Command which is out of the buffer range of 32. Packet ID: 0, Full index: 0. Dropping packet
[2019-07-16 13:50:59] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Could not shutdown server within 30 seconds! (Hangup!)[0m
[2019-07-16 13:50:59] [[1m[7m[0;31mCRITICAL] [1m[7m[0;31m GEN | Killing server![0m

What could i do to solve the problem?

Thank you so much.
 

yamano

TeaSpeak Team
Staff member
TeaTeam
Hide your ip for security reason!
Maybe some of your files aren't with the right permissions.
Check all of them and see if they're with the right teaspeak user permissions ;)
 

kakoff

Active member
Hide your ip for security reason!
Maybe some of your files aren't with the right permissions.
Check all of them and see if they're with the right teaspeak user permissions ;)
How do i check the teaspeak user permissions? Im opening in as root so..
 

yamano

TeaSpeak Team
Staff member
TeaTeam
Thats probably the problem ;)

1. Access to your server by "WinSCP"
2. Go to teaspeak server install folder
3. Give teaspeak user permissions to all the files
4. Access your server by ssh
5. login as teaspeak user that you've created when installing teaspeak server
6. Start the server as teaspeak user (not as root user..)
 

kakoff

Active member
Thats probably the problem ;)

1. Access to your server by "WinSCP"
2. Go to teaspeak server install folder
3. Give teaspeak user permissions to all the files
4. Access your server by ssh
5. login as teaspeak user that you've created when installing teaspeak server
6. Start the server as teaspeak user (not as root user..)
Thank you so much i will try with that guide.