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Completed User losing connection, unable to access Tea*Speak

N

n0ns

Well-known member
This user can not connect to the teaspeak server, but in Tea*Speak he gets online normally without losing the connection, how would he know the reason?

As soon as it connects in less than 2 seconds it takes dc


Server log:

Code: 
16/11/2018 16:50:08        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to execute packet resend: Failed to receive acknowledge for packet 54 of type Command   
16/11/2018 16:50:08        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Received disconnect acknowledge!   
16/11/2018 16:50:08        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Closing voice client connection. (Flush: false)   
16/11/2018 16:50:08        Info    Voice client 32424/ohj8kC0gdFyOqw60FrdchPCKSCQ= (MarcelloOBV) from 168.888.164.83:63817 left.   
16/11/2018 16:50:08        Debug    Updating server property: virtualserver_last_client_disconnect. New value: 1542394208. Query: UPDATE `properties` SET `value` = :value WHERE `serverId` = :sid AND `type` = :type AND `id` = :id AND `key` = :key   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/undefined] Creating VoiceClient instance at 0x7f11319ab010   
16/11/2018 16:50:38        Debug    Allocated new voice client connection at 0x7f114da10980   
16/11/2018 16:50:38        Debug    Having new voice client. Remote address: 168.888.164.83:63817   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/undefined | 0] Got client 3.1 protocol with build timestamp 181468630   
16/11/2018 16:50:38        Error    [168.888.164.83:63817/undefined | 0] Handling of packet Init1 needs more than 10ms (17ms)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/undefined | 0] Got client ek!   
16/11/2018 16:50:38        Debug    [Property] Changing client property 'client_totalconnections' for 32424 (New value: 18, SQL: UPDATE `clients` SET `connections` = :value WHERE `serverId` = :serverId AND `cldbid` = :cldbid)   
16/11/2018 16:50:38        Debug    Loaded client from database. Database id: 32424 Unique id: ohj8kC0gw60FrdchPCKSCQ=   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 0] Got client init. (HWID: 5b77fb644845eb2801cc92977db3b200,a6c4c43ea55a4c279)   
16/11/2018 16:50:38        Debug    [Permission] Value test result for test type 1.   
16/11/2018 16:50:38        Debug    [Permission]    Permission: b_client_ignore_bans Required value: 1 Gained value: 1 Force required: 1 Channel: none Result: 1   
16/11/2018 16:50:38        Debug    [Property] Changing client property 'client_lastconnected' for 32424 (New value: 1542394238, SQL: UPDATE `clients` SET `lastConnect` = :value WHERE `serverId` = :serverId AND `cldbid` = :cldbid)   
16/11/2018 16:50:38        Debug    [Property] Changing client property 'client_totalconnections' for 32424 (New value: 19, SQL: UPDATE `clients` SET `connections` = :value WHERE `serverId` = :serverId AND `cldbid` = :cldbid)   
16/11/2018 16:50:38        Info    [168.888.164.83:63817/MarcelloOBV | 0] Client may cached a old permission list (Server is newer than the client's last join)   
16/11/2018 16:50:38        Error    Command handling of command clientinit needs 51ms   
16/11/2018 16:50:38        Error    [168.888.164.83:63817/MarcelloOBV | 0] Handling of packet Command needs more than 10ms (52ms)   
16/11/2018 16:50:38        Debug    Updating server property: virtualserver_client_connections. New value: 50. Query: UPDATE `properties` SET `value` = :value WHERE `serverId` = :sid AND `type` = :type AND `id` = :id AND `key` = :key   
16/11/2018 16:50:38        Debug    Updating server property: virtualserver_last_client_connect. New value: 1542394238. Query: UPDATE `properties` SET `value` = :value WHERE `serverId` = :sid AND `type` = :type AND `id` = :id AND `key` = :key   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Got a channel talk power of 80 Talk power set is 0   
16/11/2018 16:50:38        Debug    Client id: 1   
16/11/2018 16:50:38        Debug    [Permission] Value test result for test type 1.   
16/11/2018 16:50:38        Debug    [Permission]    Permission: i_channel_join_power Required value: -2 Gained value: 80 Force required: 0 Channel: [cspacero001]★════ஜ۩ BEM VINDO ۩ஜ════ ★ Result: 1   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Got a channel talk power of 80 Talk power set is 0   
16/11/2018 16:50:38        Debug    [Permission] Value test result for test type 1.   
16/11/2018 16:50:38        Debug    [Permission]    Permission: b_channel_ignore_view_power Required value: 1 Gained value: 1 Force required: 1 Channel: none Result: 1   


    
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 11.4934ms)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 11.4934ms)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to handle acknowledge: Missing packet id (31)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to handle acknowledge: Missing packet id (30)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 10.9203ms)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 10.9203ms)   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: client_nickname value: MarcelloOBV   
16/11/2018 16:50:38        Debug    [Property] Changing client property 'client_nickname' for 32424 (New value: MarcelloOBV, SQL: UPDATE `clients` SET `lastName` = :value WHERE `serverId` = :serverId AND `cldbid` = :cldbid)   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: client_version value: 3.2.3 [Build: 1538467030]   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: client_platform value: Windows   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 2 packets (Expected response within 10.9203ms)   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: hwid value: 5b77fb644845eb2801cc92977db3b200,a6c4c43ea55a4c279   
16/11/2018 16:50:38        Debug    [Property] Changing client property 'client_lastconnected' for 32424 (New value: 1542394238, SQL: UPDATE `clients` SET `lastConnect` = :value WHERE `serverId` = :serverId AND `cldbid` = :cldbid)   
16/11/2018 16:50:38        Debug    [Property] Changing client property 'client_totalconnections' for 32424 (New value: 19, SQL: UPDATE `clients` SET `connections` = :value WHERE `serverId` = :serverId AND `cldbid` = :cldbid)   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: client_description value: I don't have a description   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: client_month_bytes_downloaded value: 30952   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: client_total_bytes_downloaded value: 30952   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: client_total_online_time value: 23400   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: client_month_online_time value: 23400   
16/11/2018 16:50:38        Debug    [Property] Changed property in db key: connection_client_ip value: 168.888.164.83   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 10.9203ms)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 10.9203ms)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to handle acknowledge: Missing packet id (49)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to handle acknowledge: Missing packet id (51)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to handle acknowledge: Missing packet id (52)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to handle acknowledge: Missing packet id (53)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to handle acknowledge: Missing packet id (50)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 10.2889ms)   
16/11/2018 16:50:38        Info    Voice client 32424/ohj8kC0gdFyOqw60FrdchPCKSCQ= (MarcelloOBV) from 168.888.164.83:63817 joined.   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Update client variable via 'clientupdate'. Variable name: client_badges, Variable value: overwolf=0   
16/11/2018 16:50:38        Error    Command handling of command clientupdate needs 201ms   
16/11/2018 16:50:38        Error    [168.888.164.83:63817/MarcelloOBV | 1] Handling of packet Command needs more than 10ms (201ms)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 9.10352ms)   
16/11/2018 16:50:38        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 9.10352ms)   
16/11/2018 16:50:39        Error    [200.193.255.159:63950/Randall | 14] Handling of packet Voice needs more than 10ms (10ms)   
16/11/2018 16:50:39        Error    Command handling of command channelsubscribeall needs 19ms   
16/11/2018 16:50:39        Error    [168.888.164.83:63817/MarcelloOBV | 1] Handling of packet Command needs more than 10ms (19ms)   
16/11/2018 16:50:39        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:39        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:39        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:39        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:39        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:39        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:40        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:40        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:40        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:40        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:40        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:41        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Resend 1 packets (Expected response within 8.00108ms)   
16/11/2018 16:50:41        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Failed to execute packet resend: Failed to receive acknowledge for packet 54 of type Command   
16/11/2018 16:50:41        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Received disconnect acknowledge!   
16/11/2018 16:50:41        Debug    [168.888.164.83:63817/MarcelloOBV | 1] Closing voice client connection. (Flush: false)   
16/11/2018 16:50:41        Info    Voice client 32424/ohj8kC0gdFyOqw60FrdchPCKSCQ= (MarcelloOBV) from 168.888.164.83:63817 left.   
16/11/2018 16:50:41        Debug    Updating server property: virtualserver_last_client_disconnect. New value: 1542394241. Query: UPDATE `properties` SET `value` = :value WHERE `serverId` = :sid AND `type` = :type AND `id` = :id AND `key` = :key   
16/11/2018 16:51:01        Debug    [Property] Changed property in db key: client_month_online_time value: 3840
 
WolverinDEV

WolverinDEV

TeaSpeak Team
Staff member
Administrator
That could be several reasons.
I guess its something clientside like license could not be validated or stuff like that.
Do you have the client side server log as well?
 
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