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"dropped (No ping response)"

WolverinDEV

WolverinDEV

TeaSpeak Team
Staff member
Administrator
Hey,
well the problem behind "No ping response" is may something else.
If an client gets an invalid packet it just disconnect without telling it.
So the server things the client timed out.

Can you ask the client why he timed out and if he may can provide a packet log (e.g. with TS3Hook) and/or the disconnect reason?
You can find the disconnect reason within the client log or the terminal :)
 
Nicer

Nicer

Member
Would it be possible to resend ping packet if server did not get response? Like I would try it 2-3 times. If still no response then drop the client. Maybe this could solve the issue
 
Nicer

Nicer

Member
Interesting... Btw the dropping reason on client side is Disconnected from server (parameter not found) I'll try to hook TS3Hook and give you packet log if it happens again
 
Nieme

Nieme

New member
Client side with TS3Hook log:
Code: 
30.08.2018 13:34:32        Info    Tea*Speak 3 Client 3.2.1 (2018-08-14 14:00:36)    
30.08.2018 13:34:32        Info    SystemInformation: Windows 7 SP1 (7601) x64 (AMD or Intel) Binary: 64bit    
30.08.2018 13:34:32        Info    Using hardware aes    
30.08.2018 13:34:32    Direct Sound    Debug    setting timer resolution to 1ms -    
30.08.2018 13:34:32    ClientUI    Info    OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.99f075dade7c)    
30.08.2018 13:34:32    Addons    Info    Checking for addon updates...    
30.08.2018 13:34:32    Addon    Info    Addon up to date.    
30.08.2018 13:34:33    Addon    Info    Addon up to date.    
30.08.2018 13:34:33    Addon    Info    Addon up to date.    
30.08.2018 13:34:33    Addon    Info    Addon up to date.    
30.08.2018 13:34:33    Plugins    Info    Loading plugin: clientquery_plugin_win64.dll    
30.08.2018 13:34:33    Query    Info    listening on 127.0.0.1:25639    
30.08.2018 13:34:33    Plugins    Info    Loading plugin: gamepad_joystick_win64.dll    
30.08.2018 13:34:34    Gamepad Plugin    Info    Found client raw input wnd proc    
30.08.2018 13:34:34    Gamepad Plugin    Info    Cleared device list    
30.08.2018 13:34:34    Plugins    Info    Loading plugin: TS3Hook_x64.dll    
30.08.2018 13:34:34    Gamepad Plugin    Info    Found device \\?\HID#VID_046D&PID_C52B&MI_02&COL03#8&24421BD4&0&0002#{4D1E55B2-F16F-11CF-88CB-001111000030}    
30.08.2018 13:34:34    Plugins    Info    Loading plugin: teamspeak_control_plugin_win64.dll    
30.08.2018 13:34:34    ControlPlugin    Info    Control Plugin started, accepting connections    
30.08.2018 13:34:34    Plugins    Info    Loading plugin: ts3_websocket_plugin_win64.dll    
30.08.2018 13:34:34    Plugins    Info    Api version is not compatible for plugin: C:\Users\CENSORED\AppData\Roaming\TS3Client\plugins\ts3_websocket_plugin_win64.dll    
30.08.2018 13:34:34        Info    *** Time [PLUGINS]: 1250    
30.08.2018 13:34:34    Windows Audio Session    Devel    DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList    
30.08.2018 13:34:34    Windows Audio Session    Devel    DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList    
30.08.2018 13:34:34        Info    *** Time [MAINWINDOW]: 1480    
30.08.2018 13:34:34        Info    *** Time [INIT]: 1481    
30.08.2018 13:34:34    ClientUI    Devel    Notifications init: Soundpack path: C:/Program Files/Tea*Speak 3 Client/sound\default    
30.08.2018 13:34:34    ClientUI    Info    Qt version: 5.6.2    
30.08.2018 13:34:34    ClientUI    Info    Using configuration location: C:\Users\CENSORED\AppData\Roaming\TS3Client\settings.db    
30.08.2018 13:34:34    ClientUI    Info    Last update check was: Do Aug 30 15:14:47 2018    
30.08.2018 13:34:34        Info    Statistics report: User previously denied participation    
30.08.2018 13:34:34    Bookmarks    Info    Collecting autoconnect bookmarks    
30.08.2018 13:34:35    Newsticker    Info    Newsticker next check: Do Aug 30 16:54:50 2018    
30.08.2018 13:34:43    ClientUI    Info    Connect to server: CENSORED    
30.08.2018 13:34:43    ClientUI    Info    Trying to resolve CENSORED    
30.08.2018 13:34:43    TSDNS    Info    A/AAAA DNS resolve for possible TSDNS successful, "CENSORED" =(h: CE.NS.OR.ED p:0)    
30.08.2018 13:34:43    TSDNS    Info    A/AAAA DNS resolve successful, "CENSORED" =(h: CE.NS.OR.ED p:0)    
30.08.2018 13:34:43    TSDNS    Info    SRV DNS resolve unsuccessful, "_tsdns._tcp.CENSORED" Domain name not found    
30.08.2018 13:34:43    TSDNS    Info    SRV DNS resolve unsuccessful, "_ts3._udp.CENSORED" Domain name not found    
30.08.2018 13:34:44    TSDNS    Info    TSDNS queried unsuccessfully CE.NS.OR.ED:41144    
30.08.2018 13:34:44    TSDNS    Info    No TSDNS found    
30.08.2018 13:34:44    ClientUI    Info    Lookup finished: ip=CE.NS.OR.ED port=9987 query=CENSORED error=0    
30.08.2018 13:34:44    ClientUI    Info    Resolve successful: CE.NS.OR.ED:9987    
30.08.2018 13:34:44    ClientUI    Info    Initiating connection: CE.NS.OR.ED:9987    
30.08.2018 13:34:44    PreProSpeex    Info    Speex version: speex-1.2beta3        
30.08.2018 13:34:44    ClientUI    Info    Connect status: Connecting    
30.08.2018 13:34:44    PktHandler    Devel    Puzzle solve time: 2    
30.08.2018 13:34:50    PktHandler    Info    Cleaning up connection because of 5 resends of COMMAND packet    
30.08.2018 13:34:50    ClientUI    Info    Connect status: Disconnected    
30.08.2018 13:34:50    ClientUI    Info    Failed to connect to server, want autoreconnect = 0
And yes, I used a DNS but it happens on IP too.
First Login = On 99% it fails
Second Login = On 50% fails
Third Login = On 20% fails
Fourth Login = Works
 
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