Completed Sudden drop of connection

riksha · Aug 17, 2018

Hello,

yesterday I had problems with TeaSpeak where a lot of clients got disconnected with reason "No ping response".
Screenshot: http://prntscr.com/kjobyv

Best regards!

Chazotu · Aug 17, 2018

We need the Message the Client gets when disconnecting prefered whit TS3 Hook the Pakage log

Kenth · Aug 17, 2018

Hello,

Same problem for me. Alot of clients - not all at the same time - get timed out at the same time. I've experienced it myself couple of times aswell.

Disconnect message when happens to myself:

Output from server log file:

Code:

[2018-08-17 01:29:26] [ERROR] [Music] [FFMPEG][0x7fc21c005080] Got error message from FFMpeg:
[2018-08-17 01:29:26] [ERROR] [Music] [FFMPEG][0x7fc21c005080] size=23774180kB time=35:13:15.62 bitrate=1536.0kbits/s speed=   1x  
[2018-08-17 01:29:26] [ERROR] [Music] [FFMPEG][0x7fc21c005080] Got error message from FFMpeg:
[2018-08-17 01:29:26] [ERROR] [Music] [FFMPEG][0x7fc21c005080] size=23774314kB time=35:13:16.34 bitrate=1536.0kbits/s speed=   1x  
[2018-08-17 01:29:26] [DEBUG]     1 | [IP REMOVED:62779/iNcontroL] Got a ping timeout. (Last successful ping: 20431ms ago)
[2018-08-17 01:29:26] [DEBUG]     1 | [IP REMOVED:62779/iNcontroL] Closing voice client connection. (Flush: true)

Seems to come from server, cause any of the clients networks arent so bad. Also music bot gets somekind of an error at the same time...

So i kept searching the forums for a solution and tried unchecking Send myTeamspeak ID on server connect. It seems to help on clients, but it will still timeout them sometimes, but not that often.

Kind regards,
Kenth

Fastmancz · Aug 17, 2018

Same problem.

Code:

[2018-08-17 11:04:45] [INFO]      1 | Voice client 271/v6pxxxxI= (mr.me) from xxxxxxx:57177 joined.
[2018-08-17 11:04:45] [ERROR]     1 | Command handling of command clientupdate needs 39ms
[2018-08-17 11:04:45] [ERROR]     1 | [xxxxxxx:57177/mr.me] Handling of packet Command needs more than 10ms (39ms)
[2018-08-17 11:04:45] [ERROR]     1 | Command handling of command channelsubscribeall needs 49ms
[2018-08-17 11:04:45] [ERROR]     1 | [xxxxxx:57177/mr.me] Handling of packet Command needs more than 10ms (50ms)
[2018-08-17 11:04:52] [ERROR]     1 | Command handling of command clientmove needs 11ms
[2018-08-17 11:04:52] [ERROR]     1 | [xxxxxxx:57177/mr.me] Handling of packet Command needs more than 10ms (11ms)
[2018-08-17 11:05:07] [ERROR]     1 | Command handling of command clientmove needs 17ms
[2018-08-17 11:05:07] [ERROR]     1 | [xxxxxxx:49459/Miško] Handling of packet Command needs more than 10ms (17ms)
[2018-08-17 11:05:08] [INFO]      1 | Voice client 694/Rqnxy2yat/xxxxxxx= (Turniket) from 178.253.145.2:63356 joined.
[2018-08-17 11:05:10] [ERROR]     1 | Command handling of command channelsubscribeall needs 40ms
[2018-08-17 11:05:10] [ERROR]     1 | [xxxxxxx:63356/Turniket] Handling of packet Command needs more than 10ms (40ms)
[2018-08-17 11:05:18] [ERROR]     1 | Command handling of command clientmove needs 14ms
[2018-08-17 11:05:18] [ERROR]     1 | [xxxxxxx:63356/Turniket] Handling of packet Command needs more than 10ms (14ms)
[2018-08-17 11:05:43] [ERROR]     1 | Command handling of command clientkick needs 16ms
[2018-08-17 11:05:43] [ERROR]     1 | [xxxxxxx:57177/mr.me] Handling of packet Command needs more than 10ms (16ms)
[2018-08-17 11:06:04] [INFO]      1 | Voice client 587/xxxxxxx= (yyyy) from xxxxxxx:2865 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 336/xxxxxxx+xxxxxxx+c= (yyyy) from xxxxxxx:50912 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 60/xxxxxxx= (yyyy) from xxxxxxx:56428 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 296/xxxxxxx= (ril yyyy) from xxxxxxx:57449 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 217/twn/xxxxxxx+xxxxxxx= (yyyy) from xxxxxxx:55970 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 324/xxxxxxx/EwjI= (yyyy) from xxxxxxx:53180 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 1068/YLrG/xxxxxxx= (yyy) from xxxxxxx:64768 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 750/+xxxxxxx= (yyy) from xxxxxxx:49952 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 423/Lf5N/7aIS/xxxxxxx+xxxxxxx= (yyy) from xxxxxxx:49562 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 1514/xxxxxxx++vl56W0mOj5jg= (yyyy) from xxxxxxx:56342 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 1016/bQ6+xxxxxxx= (yyyy) from xxxxxxx:11400 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 521/xxxxxxx= (yyyy) from xxxxxxx:51274 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 130/QrDNT9Q/z9/xxxxxxx= (yyyy) from xxxxxxx:30447 left.
[2018-08-17 11:06:04] [INFO]      1 | Voice client 410/xxxxxxx= (yyyy) from xxxxxxx:50015 left.
[2018-08-17 11:06:05] [INFO]      1 | Voice client 336/GIuytuLYU+xxxxxxx+c= (yyyy) from xxxxxxx:50912 joined.

Chazotu · Aug 17, 2018

Please use TS3 Hook and send us the Pakage log (Client)
(https://github.com/ReSpeak/TS3Hook)

mkll11one · Aug 17, 2018

Guys! Download TS3 Hook. and send the package log (client)

so they can debug the issue.

Kenth · Aug 17, 2018

Uhm, i'm not familiar how to use it, but i got it working, should i just connect and copy all the chinese in there, or should i wait for the "timeout"?

Chazotu · Aug 17, 2018

Once your client dopes connection copy the ouput to gist or pastebin and post it here

Kenth · Aug 17, 2018

Hello again!

Here's the full output of TS3 Hook.

https://gist.github.com/EternityEST/bcacb5aaeacfc82140497a9101b934f3

Fastmancz · Aug 17, 2018

dropped (No ping response):

Code:

[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=24 cfid=24842 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=26 cfid=24839 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=13 cfid=24841 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=27 cfid=24842 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=4 cfid=28 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=12 cfid=28 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=14 cfid=21551 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=19 cfid=24429 ctid=0

Kenth · Aug 17, 2018

Yes, but its coming from the server, not from my internet.

WolverinDEV · Aug 17, 2018

Kenth said:
Hello again!

Here's the full output of TS3 Hook.

https://gist.github.com/EternityEST/bcacb5aaeacfc82140497a9101b934f3

Do you remember what the disconnect reason was as well?

Fastmancz said:

dropped (No ping response):

Code:

[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=24 cfid=24842 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=26 cfid=24839 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=13 cfid=24841 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=27 cfid=24842 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=4 cfid=28 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=12 cfid=28 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=14 cfid=21551 ctid=0
[IN ] notifyclientleftview reasonmsg=No\sping\sresponse reasonid=3 clid=19 cfid=24429 ctid=0

Yeah this is just the notification for the client that other clients timed out

Kenth · Aug 17, 2018

Apparently this time:
For me: <18:19:11> Disconnected from server (nickname is already in use)
For others: "✩ Kenth" dropped (No ping response)

Completed Sudden drop of connection

riksha

Active member

Chazotu

TeaFanatic

Kenth

New member

Fastmancz

New member

Chazotu

TeaFanatic

mkll11one

TeaSpeak Team

Kenth

New member

Chazotu

TeaFanatic

Kenth

New member

Fastmancz

New member

Kenth

New member

WolverinDEV

TeaSpeak Team

Kenth

New member